Privacy policy
Last Update August 2026
ML’CO Interiors respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or submit an enquiry regarding our services.
1. Who We Are
For the purposes of the General Data Protection Regulation (GDPR), the data controller is:
ML'CO Interiors | Carla Oliveira - Design de Interiores e Decoração, LDA
Rua Dr. Francisco Sá Carneiro 33 RC
4780-447 Santo Tirso
Porto, Portugal
Email: info@mlcointeriors.com
2. Personal Data We Collect
We may collect personal data that you voluntarily provide to us when contacting the studio or submitting an enquiry through our website.
This may include:
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name;
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email address;
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telephone number;
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project location;
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project type;
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information about your project or enquiry;
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any other information you choose to include in your message.
When you visit our website, certain technical information may also be collected automatically, including information such as your IP address, browser type, device information, website interactions and cookie preferences.
The use of non-essential cookies and similar technologies is subject to your consent where required by applicable law.
3. How We Use Your Personal Data
We may process your personal data for the following purposes:
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to respond to enquiries and requests submitted through our website;
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to assess and discuss potential interior design projects;
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to prepare proposals, quotations or other pre-contractual information;
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to communicate with existing and prospective clients;
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to provide and manage our services;
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to administer, maintain and secure our website;
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to understand how our website is used, where analytics cookies have been accepted;
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to comply with legal, regulatory, accounting or tax obligations;
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to establish, exercise or defend legal claims where necessary.
We do not sell your personal information.
4. Legal Basis for Processing
Depending on the circumstances, we process your personal data on one or more of the following legal bases:
Pre-contractual measures and performance of a contract
Where processing is necessary to respond to your request, prepare a proposal or provide services you have requested.
Legitimate interests
Where processing is necessary for the legitimate operation, administration, security and improvement of our business and website, provided that these interests do not override your rights and freedoms.
Legal obligations
Where we are required to retain or process information in order to comply with applicable law.
Consent
Where you have expressly given us permission, including for certain non-essential cookies, analytics or other optional technologies.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
5. How Long We Keep Your Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including compliance with legal, accounting, tax and contractual obligations.
Information relating to enquiries that do not result in a project will not be retained indefinitely.
Where an enquiry develops into a client relationship, relevant information may be retained for the duration of the relationship and for any additional period required by applicable legal, accounting or tax obligations.
We may retain limited information for longer where necessary to establish, exercise or defend legal claims.
6. Sharing Your Personal Data
We may share personal data with trusted service providers where this is necessary to operate our website or provide our services.
These may include providers of:
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website hosting and website management;
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email and communications;
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cloud storage and IT services;
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analytics services, where enabled and consented to;
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professional services such as accounting, legal or technical support.
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Our website is built and hosted using Wix. In this context, Wix may process personal data on our behalf as a data processor. Wix confirms that site owners act as data controllers and Wix may act as processor for website visitor data.
We require service providers to process personal data only for legitimate purposes and in accordance with applicable data protection requirements.
We may also disclose personal data where required by law or by a competent public authority.
7. International Data Transfers
Some of the technology and service providers used in connection with our website may process or store data outside Portugal or outside the European Economic Area (EEA).
Wix operates infrastructure in different locations, including within Europe and the United States. Wix states that transfers outside the EEA, where European data protection rules apply, are carried out in accordance with applicable data protection requirements.
Where personal data is transferred outside the EEA, appropriate safeguards will be used where required, such as adequacy decisions or approved contractual safeguards.
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies are strictly necessary for the website to function properly. Others may be used for functionality, analytics or marketing purposes.
Non-essential cookies are only used in accordance with your cookie preferences and where the required consent has been obtained.
Our website uses a cookie consent solution provided through Wix and Usercentrics, which allows visitors to accept, reject or manage non-essential cookies. Wix states that its consent banner blocks non-essential cookies until the relevant consent is provided.
You can change your cookie preferences at any time through the Cookie Settings option available on our website.
Further information can be found in our Cookie Policy and cookie settings panel.
9. Your Data Protection Rights
Under the GDPR, depending on the circumstances, you may have the right to:
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request access to your personal data;
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request correction of inaccurate or incomplete personal data;
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request deletion of your personal data;
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request restriction of processing;
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object to certain forms of processing;
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receive personal data in a structured, commonly used and machine-readable format where the right to data portability applies;
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withdraw consent at any time where processing is based on consent;
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object to direct marketing at any time;
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lodge a complaint with a data protection supervisory authority.
These rights are established under the GDPR and apply subject to the conditions and exceptions provided by law.
To exercise any of these rights, contact us at:
We may need to request information to verify your identity before responding to a request.
10. Complaints
If you have concerns about how we process your personal data, we encourage you to contact us first so that we can address your concerns.
You also have the right to lodge a complaint with the Portuguese data protection authority:
Comissão Nacional de Proteção de Dados (CNPD)
or with another competent supervisory authority where applicable.
11. Security
We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
12. Third-Party Links
Our website may contain links to third-party websites or platforms, including social media services.
ML’CO Interiors is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those services before providing personal information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technologies or applicable legal requirements.
The most recent version will always be published on this page together with the date of the latest update.
14. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, please contact:
ML’CO Interiors
Rua Dr. Francisco Sá Carneiro 33 RC
4780-447 Santo Tirso
Porto, Portugal
